Hanping Chinese Popup Bug Report Thread

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shayne
Posts: 1
Joined: 14 Mar 2017, 12:52

Re: Hanping Chinese Popup Bug Report Thread

Post by shayne » 14 Mar 2017, 12:59

The word 打 (daa) Jyutping translation pronounce it as "dozen" no idea why though.

HBLEY
Posts: 6
Joined: 15 Feb 2017, 14:01

Re: Hanping Chinese Popup Bug Report Thread

Post by HBLEY » 06 Apr 2017, 07:55

Hi as I couldn't find Hanping on Apple store so I borrowed an android phone from a friend and tried hanping on it but the app was crashing after 2 to 3 mins.

It needs a fix badly.

hanping
Site Admin
Posts: 416
Joined: 18 Mar 2010, 08:52

Re: Hanping Chinese Popup Bug Report Thread

Post by hanping » 06 Apr 2017, 08:22

That's very strange, we haven't received any crash reports at all. Please ask your friend to email us: hanpingchinese@embermitre.com

danyyer
Posts: 1
Joined: 10 Apr 2017, 03:48

Re: Hanping Chinese Popup Bug Report Thread

Post by danyyer » 10 Apr 2017, 04:30

Hi, its my first post in this forum :)
have been using Hanping Dict. , Popup and Camera for over a year now - and I must say you guys have done an excellent job.

I put Android 7.1.1 on my Galaxy Tab S (T800) today (Lineage os 14.1). Unfortunately Hanping popup is not working anymore. I can start the app, and I come to the Introduction Screen, the app asks for permission to use Screencapturing, afterwards the handle appears. But as soon as the handle is moved, it disappears, and there is a small massage flashing in the middle of the screen saying " Hanping could not grab screenshot". There is a screencapturing symbol in the status bar though.

Is it a known issue or might it be a problem with my ROM ?

hanping
Site Admin
Posts: 416
Joined: 18 Mar 2010, 08:52

Re: Hanping Chinese Popup Bug Report Thread

Post by hanping » 15 Apr 2017, 10:34

Hi and thank you for your message. This sounds very much like a problem that occurs on CyanogenMod devices. Unfortunately, I never found a workaround :( . Feel free to email us at hanpingchinese@embermitre.com

kageza
Posts: 2
Joined: 03 Jan 2017, 04:15

Re: Hanping Chinese Popup Bug Report Thread

Post by kageza » 01 Aug 2017, 18:11

Hello,
I use Hanping Popup for over 2 years now on Galaxy S6 (Android 7.0 now). For some time now, maybe a month or two, the recognition makes many mistakes (shows another character), is slower to recognize or sometimes doesn't recognize the character at all and I need to retry a few times. It seems you updated the recognition engine in one of the recent versions, right? It's very annoying to use the popup since then!

Do you have any other feedback on this issue? And any clue?

hanping
Site Admin
Posts: 416
Joined: 18 Mar 2010, 08:52

Re: Hanping Chinese Popup Bug Report Thread

Post by hanping » 02 Aug 2017, 01:11

Hi, thank you for your message. Please send us an email (preferably with screenshots of the text without the cursor handle visible) and I will look into it: support@hanpingchinese.com

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