Buying Stroke Anims(Extended)

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yuehan
Posts: 5
Joined: 04 Apr 2017, 19:34

Buying Stroke Anims(Extended)

Post by yuehan » 02 Aug 2017, 10:00

I'm trying to unlock stroke animation data for an aditional 8662 Chinese characters but when I press 'buy' the following message appears:'Error purchasing! lab result: Null data in IAB result(response_1002:Bad response received). Please help me! Thank you!

hanping
Site Admin
Posts: 421
Joined: 18 Mar 2010, 08:52

Re: Buying Stroke Anims(Extended)

Post by hanping » 02 Aug 2017, 10:03

Hi and thank you for your message. I have two questions:

1. Where did you download the app?
2. Did your device come with Google Play Store pre-installed when you purchased it?

Thanks.

Please feel free to email us: support@hanpingchinese.com

yuehan
Posts: 5
Joined: 04 Apr 2017, 19:34

Re: Buying Stroke Anims(Extended)

Post by yuehan » 02 Aug 2017, 13:59

1.In Greece.
2.My device is bought in Beijing by a Chinese friend.Is Xiaomi Redmi Note 4 with Chinese software, so Google Play Store was not preinstalled

hanping
Site Admin
Posts: 421
Joined: 18 Mar 2010, 08:52

Re: Buying Stroke Anims(Extended)

Post by hanping » 03 Aug 2017, 01:00

Hi, thank you for your reply.

1. Which app store did you download from?
2. The in-app purchases only work when you have Google Play Store pre-installed.

yuehan
Posts: 5
Joined: 04 Apr 2017, 19:34

Re: Buying Stroke Anims(Extended)

Post by yuehan » 03 Aug 2017, 06:25

So I'm doomed not to buy anything in-app! Thank you!

hanping
Site Admin
Posts: 421
Joined: 18 Mar 2010, 08:52

Re: Buying Stroke Anims(Extended)

Post by hanping » 03 Aug 2017, 06:31

That's right unfortunately. It's a major problem (regarding millions of apps) with buying non-Google Play phones in China.

yuehan
Posts: 5
Joined: 04 Apr 2017, 19:34

Re: Buying Stroke Anims(Extended)

Post by yuehan » 03 Aug 2017, 14:08

Thank you very much for your kind and immediate response to my question.

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