Having problems downloading data for add-ons?

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Hanping Chinese Dictionary (Lite & Pro)
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hanping
Site Admin
Posts: 388
Joined: 18 Mar 2010, 08:52

Having problems downloading data for add-ons?

Postby hanping » 05 Jan 2012, 10:12

Note - This is only applicable to Hanping Chinese Dictionary Pro. The Lite version does not have any remote files that need to be downloaded.

This topic concerns problems with downloading ABC dictionary data from within Hanping Pro. If you are having problems downloading the app itself then this is a Google Play Store issue.

If you are having problems downloading (maybe because of a connectivity issue on your Android device) the dictionary data then please download the corresponding file (see below) and place it in the Download folder (a top-level folder on your SD card or your main storage). DO NOT UNZIP

In most cases, the Download folder will already exist so there will be no need to create it. If you cannot see the Download folder then it could be you are looking in the wrong place. Please contact us if you are still unsure.

Note: If at all possible, please make sure you are using the latest version of Hanping Pro with these files. If you are using a version of Hanping Pro earlier than 3.2.9, then you should place the zip file at the top-level of the SD card/storage instead.

The next time Hanping attempts to install the dictionary, everything should work from this local file instead of our remote servers. Once completed, you can remove the zip file from your SD card, but it is probably best to leave it there in case you need to perform a re-installation later.

Downloads (they are encrypted so will be useless if you do not have the relevant licenses):

ABC Chinese-English Dictionary (18.6MB)
ABC English-Chinese Dictionary (6.6MB)

If downloading is very slow (and you are sure it is not simply that you are on a slow connection), please perform these steps and send us the results to hanpingchinese@embermitre.com .

ttdahq
Posts: 2
Joined: 09 Mar 2012, 06:07

Re: Having problems downloading data?

Postby ttdahq » 09 Mar 2012, 06:12

I downloaded and copied to the memory card is still not open audio,
when Fetch audio have error
hanping chinese dictionary
Error: Not a real zip file

hanping
Site Admin
Posts: 388
Joined: 18 Mar 2010, 08:52

Re: Having problems downloading data?

Postby hanping » 09 Mar 2012, 06:20

Hi - that's strange. Try copying it back to your PC and opening it using something like WinZip or WinRAR to verify that it is OK (and has not been corrupted since copying to your SD card).

ttdahq
Posts: 2
Joined: 09 Mar 2012, 06:07

Re: Having problems downloading data?

Postby ttdahq » 09 Mar 2012, 06:58

i extract with winzip and winrar ok. I copy dra_zh_audio_robin_base_003.zip to root SD and open Hanping Chinese Pro... but when click audio -> Fetch Audi (6MB) -> ok -> downloading audio 0%-> Hanping chinese pro error: Not a real zip file

hanping
Site Admin
Posts: 388
Joined: 18 Mar 2010, 08:52

Re: Having problems downloading data?

Postby hanping » 11 Mar 2012, 06:44

Hmm - that's very strange. Please can you download CatLog from the Market and send me the logs?


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