Buying Stroke Anims(Extended)

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yuehan
Posts: 5
Joined: 04 Apr 2017, 19:34

Buying Stroke Anims(Extended)

Post by yuehan » 02 Aug 2017, 10:00

I'm trying to unlock stroke animation data for an aditional 8662 Chinese characters but when I press 'buy' the following message appears:'Error purchasing! lab result: Null data in IAB result(response_1002:Bad response received). Please help me! Thank you!

hanping
Site Admin
Posts: 424
Joined: 18 Mar 2010, 08:52

Re: Buying Stroke Anims(Extended)

Post by hanping » 02 Aug 2017, 10:03

Hi and thank you for your message. I have two questions:

1. Where did you download the app?
2. Did your device come with Google Play Store pre-installed when you purchased it?

Thanks.

Please feel free to email us: support@hanpingchinese.com

yuehan
Posts: 5
Joined: 04 Apr 2017, 19:34

Re: Buying Stroke Anims(Extended)

Post by yuehan » 02 Aug 2017, 13:59

1.In Greece.
2.My device is bought in Beijing by a Chinese friend.Is Xiaomi Redmi Note 4 with Chinese software, so Google Play Store was not preinstalled

hanping
Site Admin
Posts: 424
Joined: 18 Mar 2010, 08:52

Re: Buying Stroke Anims(Extended)

Post by hanping » 03 Aug 2017, 01:00

Hi, thank you for your reply.

1. Which app store did you download from?
2. The in-app purchases only work when you have Google Play Store pre-installed.

yuehan
Posts: 5
Joined: 04 Apr 2017, 19:34

Re: Buying Stroke Anims(Extended)

Post by yuehan » 03 Aug 2017, 06:25

So I'm doomed not to buy anything in-app! Thank you!

hanping
Site Admin
Posts: 424
Joined: 18 Mar 2010, 08:52

Re: Buying Stroke Anims(Extended)

Post by hanping » 03 Aug 2017, 06:31

That's right unfortunately. It's a major problem (regarding millions of apps) with buying non-Google Play phones in China.

yuehan
Posts: 5
Joined: 04 Apr 2017, 19:34

Re: Buying Stroke Anims(Extended)

Post by yuehan » 03 Aug 2017, 14:08

Thank you very much for your kind and immediate response to my question.

Rosin
Posts: 1
Joined: 07 Nov 2017, 08:46

Re: Buying Stroke Anims(Extended)

Post by Rosin » 19 Nov 2017, 10:51

hanping wrote:
03 Aug 2017, 06:31
That's right unfortunately. It's a major problem (regarding millions of apps) with buying non-Google Play phones in China.
Same issue here. At least I found out what was the problem. Thanks for the info.

downtown_david
Posts: 4
Joined: 01 Apr 2018, 04:32

Re: Buying Stroke Anims(Extended)

Post by downtown_david » 01 Apr 2018, 13:21

I have this issue also, and am using living in China using a Xiaomi Android phone which I installed Google Play on. I got the same error when trying to purchase the Stroke Animation using my Xiaomi phone. But using the BlueStacks emulator on Windows, I do not get the error.

If I purchase the Stroke Animation using BlueStacks, will the Stroke Animation also work on my Xiaomi Phone


Thanx

hanping
Site Admin
Posts: 424
Joined: 18 Mar 2010, 08:52

Re: Buying Stroke Anims(Extended)

Post by hanping » 05 Apr 2018, 06:38

Hi and thank you for reporting that it works using the BlueStacks emulator.
downtown_david wrote:
01 Apr 2018, 13:21
If I purchase the Stroke Animation using BlueStacks, will the Stroke Animation also work on my Xiaomi Phone
I'm not too sure. But anyway, you can take advantage of our 30-day no-questions-asked refund policy to try it out. You can then email us to get the refund if it doesn't work or you are not satisfied for any other reason.

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