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How to import starred words from Hanping Lite?

Posted: 10 Aug 2015, 02:02
by Zolbayar
Hi all,
I have been using Hanping Lite for some months and today I bought Hanping Pro. So I want to import my starred words from Hanping Lite to Hanping Pro. If anyone knows how to do that, please answer me. :)

Re: How to import starred words from Hanping Lite?

Posted: 10 Aug 2015, 02:28
by hanping
Hi - this should happen automatically when you install (a prompt asking if you want to import your starred words). Otherwise, please look in the Backup/Restore screen and let me know if this works for you.

Re: How to import starred words from Hanping Lite?

Posted: 10 Aug 2015, 06:02
by Zolbayar
hanping wrote:Hi - this should happen automatically when you install (a prompt asking if you want to import your starred words). Otherwise, please look in the Backup/Restore screen and let me know if this works for you.
Hmm, there was no prompt or any popup dialog when I installed the pro version. In the Backup/Restore screen, there is no option to import from lite version.
BTW I installed the lite version from playstore, but I installed the pro version from Amazon App Store due to playstore country restriction.

Re: How to import starred words from Hanping Lite?

Posted: 10 Aug 2015, 06:06
by hanping
Ah, that might have something to do with it. Please can you try Backup from the Lite app. Then go back to Pro app is Restore from there. It's okay if both apps are installed at the same time.

Re: How to import starred words from Hanping Lite?

Posted: 10 Aug 2015, 06:12
by Zolbayar
When I try to backup from the Lite version it says Pro only

Re: How to import starred words from Hanping Lite?

Posted: 10 Aug 2015, 06:43
by Zolbayar
Any advice?

Re: How to import starred words from Hanping Lite?

Posted: 10 Aug 2015, 07:03
by hanping
Sent you a PM

Re: How to import starred words from Hanping Lite?

Posted: 10 Aug 2015, 08:00
by Zolbayar
Wow, it worked like a charm :D. Thank you for your great support.

Re: How to import starred words from Hanping Lite?

Posted: 10 Aug 2015, 08:02
by hanping
Phew - I was worried that you might have uninstalled Lite. Very happy that it worked out well for you. Sorry for the inconvenience and thanks for the heads-up regarding Google Play Lite to Amazon Pro upgrade path being broken! I'll try to fix soon.