Audio not working on HUAWEI G750-U10 (Android 4.2) in 4.0

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Hanping Chinese Dictionary (Lite & Pro)
Hanping Cantonese Dictionary
Hanping Chinese Camera
Hanping Chinese Popup
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2005lok
Posts: 2
Joined: 16 Feb 2015, 12:11

Audio not working on HUAWEI G750-U10 (Android 4.2) in 4.0

Post by 2005lok »

I cannot get audio on both hanping pro and camera when I reinstall in my new phone. Help!

hanping
Site Admin
Posts: 465
Joined: 18 Mar 2010, 08:52

Re: no sound

Post by hanping »

Hi - which Android version are you running? There should not be any audio in the Camera app. But yes, the Hanping Chinese Dictionary Pro audio should work. If it doesn't then please email me at [email protected] so we can look into this further.

2005lok
Posts: 2
Joined: 16 Feb 2015, 12:11

Re: no sound

Post by 2005lok »

I tried reinstalling and still no sound. But this time the system automate a prompt to Hanping to report problem. Should be in your inbox now.

hanping
Site Admin
Posts: 465
Joined: 18 Mar 2010, 08:52

Re: no sound

Post by hanping »

Yep got it, thanks very much. I will reply soon...

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